Shipping policy

Shipping Policy
Last Updated: [Insert Date]

Thank you for shopping with Cosmosell — Daily Needs. Done Right. We are committed to delivering your orders in a reliable and timely manner.

Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders, processing times may be slightly delayed. In such cases, customers will be notified accordingly.

Shipping Time
Estimated delivery times are as follows:
Standard Shipping: 7–15 business days
International Shipping: 10–20 business days

Delivery times may vary depending on destination, customs processing, and local courier services. Cosmosell is not responsible for delays caused by external shipping carriers or customs authorities.

Shipping Charges
Shipping costs are calculated at checkout unless otherwise stated. From time to time, we may offer free shipping promotions.

Order Tracking
Once your order has been shipped, a confirmation email with tracking information will be sent. Please allow 2–5 business days for tracking updates to appear in the carrier’s system.

Customs, Duties and Taxes
Cosmosell is not responsible for any customs duties, taxes, or import fees applied to your order. All such charges are the responsibility of the customer.

Incorrect Shipping Address
Customers are responsible for providing accurate shipping information at checkout. Cosmosell is not liable for orders shipped to incorrectly provided addresses.

Lost or Delayed Packages
Cosmosell is not responsible for lost or delayed packages caused by shipping carriers. If you experience an issue with delivery, please contact us at [Insert Support Email] and we will assist you as best as possible.

If you have any questions regarding this Shipping Policy, please contact our customer support team.